Thanks for choosing one of the most recognized and trusted spa brands in Canada. We look forward to seeing you at Sanctuary Waterloo! A valid credit card is required to make a reservation. Gift cards cannot be used to reserve online bookings, however, can be redeemed for payment in spa only. Our online booking system is for single guest bookings only. For booking more than one guest, or group bookings we kindly ask you contact the spa directly.
No pre-payment will be charged and the treatment is payable on checkout. If you cancel your appointment with more than 24 hours notice, no fee will be charged. If you cancel your appointment with less than 12 hours before your appointment time, the full fee of the service s will be charged to your credit card on file.
For group bookings more than 2 people if you cancel your appointments with more than 48 hours notice, no fee will be charged. If you cancel your appointments with less than 24 hours before your appointment time, the full fee of the services will be charged to your credit card on file. Prepare for your visit to one of our luxurious day spa locations by reading our frequently asked questions.
Alleviate any concerns and put your mind at complete ease by learning more about our spa policies, treatment requirements, check-in details and age requirements.
When should I arrive? Please arrive 15 minutes prior to your appointment as you may have to fill out a health history form, we do not want to take the time away from your actual appointment to complete it.
