You also consent to receive texts and calls , which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service. Caregiver staff arrive on time, ready to help in a number of ways.
This includes bagging donations and putting the bags in my car. Caregivers have also assisted me by accompanying me so I could run errands and driving me to medical procedures. As a newer client, we are very pleased with the caregivers and caregiving from Home Instead and have also been impressed with the support from the care coordinator and administrative staff.
And their family online portal has always been up-to-date and helpful. When I started looking for home care for my husband with Alzheimer's, I had heard from friends at church that some had personal experiences or relatives that had and that they liked Home Instead. When I called, I told the person answering the phone that I had no idea where to start because this was a new experience for me. Her kindness in directing me to the right staff person was appreciated.
Each time since, whenever I have a question, each person I talk to is very helpful. They seem to know all the answers to my questions and are quick to respond with the help I need. Our caregiver is very kind and capable. He does whatever I need to have done for my husband and has a good relationship with him. I am more than satisfied with the care we are receiving after 4 months of service.
We will begin using night care in the near future and I expect that to be of the same experienced quality care that we are receiving now. Home Instead is a great resource to provide wonderful caregivers at every level for assisting in home health care. Every single person that has come to care for my dad has been amazing. Such caring, kind individuals. You have made this difficult transition in our lives so much better. Thank you from the bottom of our hearts. Home Instead found the perfect person for my sister on a very short notice.
