Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. This article describes the billing models for messages available with a Copilot Studio license. Prepaid messages are available for purchase since December 1, Pay-as-you-go is available for purchase since December 1, Messages are the unit that measures agent usage.
The total cost is calculated based on the sum of the messages used by your organization. The number of messages consumed by an agent depends on the complexity of the agent, how often customers interact with it, and the features they use. The purchase of a Copilot Studio license includes a specific number of billed messages.
This capacity is pooled across the entire tenant. However, it must be assigned to an environment to enable Copilot Studio features for agents in that environment. As of February 1, , we are introducing autonomous actions billing which charges for each generatively orchestrated action, including triggers, topics, Power Platform connectors, and Power Automate flows. You can see these actions on the activity map when you test your agent in Copilot Studio.
Knowledge uses a separate consumption rate through generative messages and tenant Microsoft Graph grounding for message rates. Each autonomous action incurs a charge of 25 messages against your capacity packs, or counts 25 messages against your Copilot Studio pay-as-you-go meter. For more information, see Capacity add-ons , the Power Platform documentation. The following table illustrates the types of messages managed by the Microsoft Copilot subscription.
When a Copilot Studio subscription message pack or meter is set up for Microsoft Copilot Chat, usage of agents by users not licensed for Microsoft Copilot will consume Copilot Studio messages. Most of these conversations will consume 32 messages per interaction or query 30 messages for tenant Microsoft Graph grounding and 2 for generative answers. Classic answers : These events are predefined responses that are manually authored by agent makers.
