Got a question? View our FAQs or get in touch with us by phone, email or social media. View our frequently asked questions which cover information about us, how to apply for a job, as well as shareholder information.
Got an account question or something not mentioned in our FAQs? We offer video banking in certain countries, allowing you to speak to us over a secure connection from wherever you are. Scammers use a variety of tactics to trick potential victims into revealing sensitive information, making fraudulent payments or allowing unauthorised access to accounts.
If you have received a suspicious email phishing , call vishing or text message smishing targeting you as a customer of Standard Chartered, or identified a suspicious social media account claiming to represent Standard Chartered, report it to us immediately by emailing phishing sc.
In your report, please share as many details as you can to help us with our investigations e. View our tips to staying safe online. We take protecting your finances seriously. Standard Chartered does not have a bug bounty scheme. As such, Standard Chartered does not permit or encourage any of the following activities:.
You should act in accordance with recognised responsible disclosure principles in so doing. This includes:. In your email report, please state concisely the security vulnerability you have found, and include the following information:. Call the number on the back of your bank card or statement for banking queries and to report fraud. These contact numbers, can also also be found on our country websites. Find your local site here. Visit your local website to find contact details of your customer care team, who can help with any specific account issues or questions.
