We are getting super excited for Christmas and the New Year and hope you are too! There will be a processing time between business days at our warehouse between your order being placed and your order leaving our warehouse. Most orders will ship on the next business day and most ship within hours of your order being placed!
Please keep in mind that orders placed after 12 pm Sydney, Australia time on Fridays as well as orders placed Saturday and Sunday will ship on the next business day - usually Monday - with the exception of holidays! After your order is placed, it is sent to our amazing warehouse team for processing and packaging. Processing and packaging can take between 0 and 5 business days, but most orders are processed and packaged within 24 hours.
When your order is sent to our warehouse team, you will receive a dispatch notification with tracking. However, please keep in mind that your shipping speed begins once your package leaves our warehouse.
We aim to have your order leave our warehouse within 24 hours unless it was placed outside of business days or there is dispatch delay. In the event of a dispatch delay, we will post a notification about this on our website!
Business days are Monday through Friday with the exception of public holidays. Saturday and Sunday do not count as business days. Please keep in mind that Australian public holidays may be different from those in your country.
