We welcome you to Nyhavn63 Hotel and ask that you note our Terms and Conditions. As a Danish company, all of the business we conduct is governed by the applicable Danish laws. We provide a summary in English below for your convenience for information only.
If you have any questions please do not hesitate to contact us. Web: www. When you make a reservation online using your credit card details, you create a binding reservation.
We will confirm the reservation in writing by email. We accept only reservations made online or directly at our reception. It is not possible to book a room over the phone or email. When you make a reservation with us, we commit to supply the booked beds, rooms or apartments for the dates you have booked. If you arrive earlier than this, we will try to make it possible to provide an earlier check-in, but this cannot be guaranteed.
Your reservation does not include a guarantee of a specific room, only the category booked. We kindly ask you to take note of, and to follow, our house rules for the duration of your stay at Nyhavn63 Hotel. Our hotel has a no-smoking policy. When you need to make a change to your reservation, please contact us directly and we will do our best to make it possible.
Cancellation policy requires guests to cancel their reservations minimum 24 hours in advance to avoid a cancellation fee equal to the first night of their booking. Deposit is not refundable. Refunds will only be given for subsequent nights if payment has already been made and you have advised our staff "no later" than 10 am on the day "before" your revised departure date. There may be different policies for holidays including New Year's Eve reservations; please refer to you booking confirmation for these terms and conditions.
