Order Catering. Order Online. Get a ride. Store Info. Store Hours. Delivery Hours. You've got questions, we've got answers Who should I contact if I have a delivery issue?
If you placed your delivery order through chipotle. For issues or questions about orders from one of our delivery partners DoorDash, UberEats, Postmates or GrubHub , please contact them directly for help.
How long will it take to deliver my food? As many times as we've wished for psychic powers, we haven't gotten them YET. Even so, we'll try to provide a reasonable ETA when you place your order. After that, it's up to our delivery partners' to transport your food in a reasonable amount of time. Does Chipotle deliver? You bet we do. And it's super easy. Whether you place your order through our app, our online portal, or one of our partners' platforms, all you have to do is sit back, relax, and imagine your order, zooming its way to you.
Can I schedule my delivery time? Kinda yes, kinda no. Can I cancel my delivery after I've submitted my order? When you submit a delivery order, it's sent directly to our courier team and restaurant crew, so it can get cooked up and on its way to you. That makes canceling orders sort of a challenge. If you really must cancel, and you've ordered directly through our app or online, reach out to our Customer Service team through the Contact Us page.
If you ordered through a partner, check your confirmation email to contact their team directly. Keep in mind that you may incur a cancelation fee. What if my delivery order is inaccurate? Did you place your order through us by using order. Our bad. Please get in touch with our customer service team through the Contact Us page. Please contact them directly. Can I modify my order after it's been submitted? Since our first priority is making sure there's no confusion around what your order is or where it should be going, we sadly aren't able to accept modifications after delivery orders have been submitted.
